Cymax Stores
They would not replace a damaged item

We recently ordered a bed and a dresser from one of Cymax's MANY sites. The dresser we received was damaged. We showed the damage to the delivery person but he still checked that the item was delivered in good condition. Because the damage was not noted on the delivery form, Cymax would not get a replacement for us. We called Cymax immediately after delivery to inform them of the damage and took pictures which clearly showed the item still mostly in the original shipping packaging. Yet, they claimed that because it wasn't on the form, all they could offer us was a measly dollar amount and a repair kit. To add insult to injury, part of the bed we ordered was missing and it took another week for that to be delivered and then when we went to put the bed together there were no instructions and we had to wait another few days to receive those. Buyer beware, if you choose to order from this company read all their "fine print" carefully as to not be taken advantage of by it. We will NEVER order from them again.

Company: Cymax Stores
Country: USA
Site: cymaxstores.com

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