Fairpoint Communications
Unfair practices, outrageous pricing, monopoly

Asian upstate Ny is another rural-area that Fairpoint has generated itself like a monopoly, gluttonously benefiting from its clients who've no option but to "select" them for regional telephone and online sites. As soon as I registered it has been only a frustration. Due to the day I registered, I had been delivered a "pro-rated" expenses - meaning they instantly billed for 2 weeks support. This came to about $158. No body advised me they'd do that, and dwelling on the really restricted budget I really couldnot afford to pay for that at the same time, therefore inside the first 8 weeks I began getting remove notices. Because of assist from the buddy, I ultimately settled them down entirely, simply to get the subsequent month's statement of $83. After I registered, I had been guaranteed my payment could be around $74. I've a fundamental telephone and DSL bundle (1.5 Mps). After I asked this statement I had been informed the "initial present" had terminated. I'dnot been informed THERE CLEARLY WAS this kind of offer or that something might end, creating my regular fees to increase so much. $83 per month for no frills telephone and web? And that I don't have any option! I want telephone, I want web, but this really is extremely challenging to manage every month. After I have named to protest about their costs, customer support continues to be condescending, requiring that their pricing is "aggressive". Are not monopolies said to be illegitimate? Can not the FCC or Attorney-General consider the corporation's methods?

Company: Fairpoint Communications
Country: USA
State: New York

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