Fairpoint Communications
Poor Billing Practices

I required phone and web providers to get a bundled cost of $79.00 monthly. Support was to begin on Feb 11.

The phone support was started on Feb 11 as decided, the web wasn't till nearly per month later.

I received my first statement someday in the centre of April. They charged me for beginning support for that month of January. The statement was for $245. Oo to March. I instantly named them-and they insisted that my support were only available in Jan for that telephone and did accept provide me a credit for that internet-only for 30 days. I required they remove support instantly and provide me the ultimate statement. I simply wished to spend the ultimate statement and become completed with them at this time. I settled them $245. Oo within the telephone on May 1st, it removed my lender on May 4th. Recently, July 10th, I obtain a statement for $300.10 due instantly, overdue, threatening to deliver it to some collection company. They claim they never received payment. Obviously I'd to deliver them a bank record and that I was informed it'd consider another thirty days to research. I want I'd never heard about Fairpoint, it has been an expensive headache.

Maryanne Longfellow

Company: Fairpoint Communications
Country: USA
State: New Hampshire
City: Concord

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