Best Buy
Extended Warranty Denied for Keyboard, Mouse and Xbox Accessories

Don't EVER buy an "Extended Warranty" service from Best Buy. Their return/exchange policy is extremely anal and conditional. The item must not be physically damaged; the moment it became unserviceable must be a odd date on a Wednesday; there has to be a full moon, the stars have to be aligned with Jupiter and the New Orleans Saints have to be Super Bowl contenders. Otherwise it is not covered by their warranty.

Seriously, I went to the store where I bought my iMac no more than 9 months ago. I tried to return the keyboard and mouse because they stopped working. The Geek at the Geek Squad told me that "Accessories are not covered by the Extended Warranty". However, when I tried to exchange my paperweight, otherwise known as my Xbox360, I was told the Extended Warranty only covered the Controller (an Accessory). I asked the geek what, exactly, it was that the warranty covered and he looked at me sideways with an annoyed look on his face. Then I decided to get a refund on my extended warranty and the fat girl at the register gave me more attitude and warned me that "Now, if anything happens in regards to your computer, you're not covered" Bestbuy extended warranty is a SCAM! Buyer beware.

Company: Best Buy
Country: USA
State: New York
City: Mount Vernon
Address: 555 E Sandford Blvd
Phone: 9146644452

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