Ubisoft Digital Downloads
No re-fund, no apology

I ordered a digital download of one of their games and had trouble, lots of trouble downloading it. When it was clear to them I was not going to be able to download the game, they would not offer a re-fund of the $49 I paid. I spent hours online trying to get this game to download, only to have it fail every time. I asked them to send me a retail copy of the game and they refused. I was told that once you start the download you have bought it and there are no refunds. Nowhere on the website does it say this.

So beware! If you purchase a game from them and you can't download it or something goes wrong you are just S.O.L.!

Company: Ubisoft Digital Downloads
Country: USA
State: California
City: San Francisco
Address: 625 Third Street

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