Comcast
Service Disconnected Despite Auto-Pay, Then Charged Reactivation Fee

After signing up with Comcast for their Cable and internet for 66.00 for 6 months deal I got my first bill for about 100 dollars

Then I sign up for online account and signing up for auto-pay online I thought my first bill due will taken out of my auto pay but according to them I must make separate payment that I wasn't aware of!

So after I received my second bill on line I saw due amount of 174.00 and also that my service will be disconnected on Feb 24 and my next auto payment date was Feb 28 so I called them right away to find out that if I need to pay right away to avoid disconnection on Feb 24th They told me that as long as I have signed up for auto pay they will not disconnect my service and payment will be made on Feb 28th

But on Feb 24th they disconnected my service and I called back to inquire about it and they told me that I need to pay this amount right way so I paid the amount due

But they charged me for reactivation fee of 14.00 and administrative fee of 7.00 to my account

So I am so furious at rip-off Comcast did this to me and I am about to switch to either Dish Network or WOW!

Company: Comcast
Country: USA
State: Illinois
City: Elmhurst
Address: 155 Industrial Dr
Phone: 18665941234

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