Comcast
Late Installers, Rude Staff and High Cost

I am going to write this even though I am certain that the employees (and especially management) at Comcast couldn't care less what any of the customers think. I have had a HORRIBLE experience since day 1 with my service. They don't show up on time, or don't show up at all, screw up what they do come to do, never do what they say they're "taking care of" for you and as far as I'm concerned, rape you on cost! I pay $90/month to a company that hires rude (one girl actually hung up on me) people who are seriously clueless and not even mildly intelligent. If I didn't derive such pleasure from watching tv and movies, I would tell them to suck it and move on. Unfortunately, because I don't get a satellite signal where I live, I am stuck with them or without cable altogether. With the state of the economy as it is, many companies of various types have stepped up and offered deals, (not just to new customers) or helped by not charging late fees if you were unable to make a payment on time, to help people who are suffering, to avoid them completely canceling services. I get so angry every time I speak to Comcast that my heart starts racing. The recording that we are forced to listen to while waiting long periods of time for one of these nitwits to answer is a joke! "We pride ourselves on our excellent customer service..." Seriously? What a freakin' joke. Get your heads out of your asses, Comcast. You suck.

Company: Comcast
Country: USA

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