Verizon DSL
Service Transfer Botched Leaving Two Accounts and Higher Bill

I recently moved called Verizon to transfer my service. Got the service on my new apartment. Internet wasn't working, called Verizon, took off work and they went to the old apartment.

Had to call back to make another appointment for repair. Guess what, they never transfer my service. Instead, I had 2 accounts. Had to call every day for a week.

Finally, got the problem solved after almost a month. Now my monthly payment is more, and I just moved 3 blocks away.

Their customer service representatives really suuuucks. They need to provide better service. They need training...

Company: Verizon DSL
Country: USA
Site: verizon.com

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