Bidfuel.com
Customer Service cannot contact sales and financial problems they have are blamed on my bank Internet

Using only my first name (which I have never done), the sales person perpetuated this despite frequent attempts by me to correct it. She could not vary from her "script."

I had a few questions, but she continued with her script or went back a few lines to restart.

When she said my card was "rejected" for 99 cents, I said I had been in the bank this morning. I knew exactly what my balance was. She persisted several times the "bank is wrong." Calling the bank after we hung up, I was right.

Calling Customer Service, the only phone number I was given, I was told they could not speak to me until I had an account. Neither could they say if there was another phone number I could call and have an account verified.

I finally gave the agent my name and the name of the person I had spoken to. The sales person plans to call me tomorrow, but I have nothing to say, which I repeated several times to Customer. I have sent an e-mail to them to this effect.

It is sad that this company can blame eberyone else, accepting there just might be some responsibility on their part.

I am quite concerned they have my credit card number and am seriously considering getting a new one.

Company: Bidfuel.com
Country: USA
Phone: 8664071021
Site: www.bidfuel.com

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