Empirical Films
I purchased DVD's of the old series "The Wonder Years". Several of the DVD's were defective - they said not to return the DVD's and they would send out a new set. I never received a new set

I purchased DVD's of the old series "The Wonder Years" from Empirical films in December. Several of the DVD's were defective. I e-mailed the company - they said they would ship out a new set, and I should return the defective DVD's when I received the new set.
I never received a new set. I sent numberous e-mails - none were answered. I made several phone calls - none were returned.

The following statement appeared on their website:

"The RareDVDs staff is standing by around the clock to answer your email requests and questions. There are no questions too small especially when asking about what' s hot and what' s new. All emails will be answered promptly."

Well, apparently, they must all be asleep because not one person returned any of my query's.

What else can I do? Would the Better Business Bureau be able to help me?

Company: Empirical Films
Country: USA
Address: empiricalfilm. tv
Phone: 5148126737

  <     >