Customatix.com
Defective product, possible fraud

I ordered sneekers from Customatix. They showed up and one sneeker had an obvious glue spot on it. They didn't fit right even though I measured using their chart about ten times. So I returned these sneekers to them using the lable for return that they provided. A few weeks went by and I never got my money back. I called today and they told me they never recieved the return. Two things could have happened. Either the package was lost or they stole my money. I unfortunately did not have a tracking number. I wonder what happened? I'm not sure, but I will not order from them again.

The customer service person I taled to did not even offer to check around and see if they could locate my package. I was just told that they could not help me since I did not have a tracking number.

Buy your running shoes at a reputable store that you can walk in to. That way you can walk out with quality shoes. Don't buy your shoues on line where you can not try them on.

Jeff
*, New York

Company: Customatix.com
Country: USA
State: California
City: Santa Cruz
Site: usa head office cmax.com solemates, inc.417

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