Dell
Payoff Paid and Account Closed, Collection Calls Continue Years Later

I bought a Dell computer thru dells catalogue in 2002 and it was listed at 729.00 with payments of 27.00 per month. I paid 33.00 per month for over a year then I called Dell on march 15 to get the full payoff amount and told them to close my account. All the reps had weird language and I told them I needed to speak to someone I could understand.

Finally I spoke with a man named danny badge number 373613 he told me my payoff amount was $755.10. I told him there was no way because the computer was only 729.00 and a racing wheel was only 49.00. Of course he said my account showed numerous late payments and fees for late payments and other stupid things.

So after much arguing I told him I would send the 755.10 and to close my account because I would never order from them again. He said I would get a paper thru the mail showing that my account was paid off and closed. The only reason I sent the payoff was because my husband owned the business that we ordered the computer for and we didn't want a bad credit report showing up.

3 months later I got a call from Dell saying my account was past due in the amount of 368.00 and I needed to pay on it to avoid late charges I went thru the whole process of explanation on payoff which didn't do any good then I told them I wasn't sending any more money and that I have all my statements and receipts so they can take me to court or whatever and I would prove that they are cheating people.

Over the past few years they are continuously calling or having a dept collecter to call and now they are up to 600.00 or more and showing up on my credit report so thats why I am here to show everyone how crooked this company is. Thanks for reading this.

Company: Dell
Country: USA
State: Illinois
City: Carol Stream
Phone: 8002832210
Site: dellfinancialservices.com

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