America Online
Charged me $470 for a monthly svc charge on a $7 monthly plan! Ripoff New York

What a nightmare AOL has become. AOL charged me $470 for a monthly svc charge and the clueless outsourced "support" refused to help me.

... After spending hours of wasted time communicating with AOL support on July 18th, I learned on August 13th that I was billed $470 on an account I've never paid more than $7 on! They completely ignored my concerns from July 18th.

I wasted some more time today (8/13) talking to AOL "support" only to completely give up and tell AOL to just cancel my account.

Pathetic.

Good riddance AOL.

Company: America Online
Country: USA
Site: www.aol.com

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