Buy
Very poor customer service. No one Follows up. Ripoff

Internet & Web

I called up buy.com regarding my order, which i have not eceived it. For some reason i thought that when i order something which is delivered to my office would be great, so i know i have it.

I waited for 2 weeks and i didn't receive anything. So i checked my email and saw that their was a Fedex tracking number provided by BUY.com.

When i tracked the number it showed that the item was delivered but to a wrong person. When I called up my office mail room, they told me that the item was attention to some other person and not to me.

Now i am wondering, why would BUY.com would make a stupid mistake. I can understand if i gave my order over the phone, but they are refusing and not even confirming that my item has been delivered to me.

I asked them so many time to call me, but no one call's back.


Company: Buy
Country: USA
State: California
Site: www.buy.com
  <     >  

RELATED COMPLAINTS

FedEx
Order undelivered after driver could not find my street

Sears
Seven Weeks After Order Still No Refund for Unshipped Christmas Item

FedEx Ground
Tracking says package delivered but it never arrived, $75 lost

HarborFreight Tools
Poor Service

Chi Hot Sale.com
Place order, received two false USPS tracking numbers, order never received

Case2Case.net
Consumer Report

Toys R Us
Never ordering from toys r us online again!

Post Office
Ripoff Several US Cites

Office Depot
Return Policy

Fortune Gemstones
Send me wrong item, luck of communication