OnRebate
Com Rejected my claim even I have submitted all requested materials

I submitted a $18 rebate for Ultra 512mb Secure Digital card. I registered my rebate at onRebate.com, printed out the rebate form, filled it out and included the original UPC/Barcode label and a copy of original invoice, and finally I signed the rebate form and mailed it out.

After a couple of weeks, I received an e-mail form onRebate.com that the claim was rejected because it cannot locate the original UPC/Barcode. I called onRebate.com to rebut my case. The representative put me on hold for a while and then told me he still could not locate the original UPC/Barcode.

I mentioned to him that the original UPC/Barcode was taped on the rebate form and I have a copy of the rebate form with the UPC/Barcode on it. The representative was not willing to help me any further and did not offer any other suggestion for next step. Since I have already sent my original UPC/Barcode, I am not sure what to do from this point.

Below is a summary of your rebate registration information:

Rebate Offer: UL-2950
Rebate Description: Ultra 512mb Secure Digital
Rebate Award: $18
Final Award: Final Reward $: 17
Tracking Number: LXLX8XZD8HBHDYPV

This whole rebate process puts consumer at very difficult position where consumer has no way to resubmit or rebut the rejection if the company is not willing to work with you. I had much better experience with other rebate processing centers who were more willing to work with their customers.

Company: OnRebate
Country: USA
State: Florida
City: Miami
Address: PO Box 440588
Phone: 8882229300

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