Hewlett Packard
Defective 8660C Computer Motherboard Locks Up, No Help

Hewlett Packard manufactured and sold its 8660C computer with a defective motherboard. This caused the PC to continually lock up, which required the power to be turned off to reboot. This caused hard drives to go bad.
I wrote HP's CEO a letter and a nice lady later phoned. She could offer no help other than to arrange for another person to phone. He did and he wasn't nice. He sounded like a lawyer and refused to provide any help at all, like trading in the defective PC for a re-manufactured unit.

HP refuses to stand behind its product and refuses to help consumers who bought the defective 8660C computer.

Company: Hewlett Packard
Country: USA
State: California
City: Cupertino
Address: P.O. Box 4010

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