Hewlett Packard
Rip-off Charged $20 to evaluate over the phone whether thier HP toner cartridge was defective Concluded it was but never refunded the $25 'evaluation' fee
- 11-23-2002
- 2
HP charges $20 or $25 to evaluate whether their defective cartridge is defective or not over the phone. If not defective, they agree to refund the fee. They determined is was defective but did not refund the fee. I wrote them via online web address but that has not resolved this.
Michael
Forest Hill, Maryland
Company: Hewlett Packard
Country: USA
State: Nationwide