Ballistechs, LCC
Ball & John J. Lepone I returned memory with return receipt, John Lepone knew that it wasn't working in my printer, Ballistechs didn't give me credit

Ballistechs claimed this in the auction (#6889709091):

"brand new 128mb 100pin sodimm memory for printers

This memory is for Brother, Dell, Kyocera, Hewlett-Packard (HP), Lexmark, Samsung, and Tektronix printers.
Manufacturer Part Numbers: C9121A, ML-00MD/XAA, 16H0059, MD-128, A0128009
Beware of other auctions selling used or reconditioned RAM."

It does NOT work in my Samsung CLP-500 color laser printer. I returned the 1st memory stick that Ballistechs sent me. I suggested twice to John Lepone to let me try the 64Mb SODIMM that I had heard 'might work' in my printer.

Ballistechs LLC sent me again the same memory, the one you see above this report. Of course, it didn't work. I told them by email AND over the phone. A man told me that they were going to call me next day. They simply didn't.

I know they received the 2nd non-working stick back, I paid a return receipt for it. I lost the money I paid for the memory, the shipping they charged me, plus the shipping and insurance I had to pay TWICE because of their incapacity to accept that the memory didn't work with 'some' of the printers they listed as compatible, mine included.

Several polite calls and emails to the company didn't help get any results. I left a stronger message the very last time, they deserve a lesson. I want my money back. It's a matter of principles. They can't advertise what's not true. Other people might be affected in the future.

Company: Ballistechs, LCC
Country: USA
State: Missouri
City: Brandon
Address: P.O. Box 4365
Phone: 6017245353

  <     >