1800Orchids.com, Chris Conn, 1-800-orchids
False promises, doesn't back product, bad customer service, no product guarantee
- 07-09-2006
- 0
I ordered some orchids and they were promised to be delivered by a certain time. It was importantant they they arrived after a certain time which was guaranteed and reitirated by their sales person.
The flowers did not arrive when promised and sat on a truck for 4 days until they were finally delivered. As you can imagine by the time they arrived they were wilted and ugly.
1800orchids basically told me too bad and that i should take it up with the courrier. After repeated calls for a reasonable solution i was told i would receive a credit but that also was a lie.
I eventually had to file a chargeback and was able to eventually get my money back (with no help of 1800orchids).
I will never do business with them again and i suggest you don't either.
Company: 1800Orchids.com, Chris Conn, 1-800-orchids
Country: USA
State: California
City: Los Angeles
Address: 1248 Hi Point Street