Gateway
They are LIARS and the 'tech' people are STUPID!

I bought a notebook 9/05. It was returned for repairs (the screen was flickering) and 1 of the rubber feet fell off. They returned it with a scratched screen and a 2nd foot missing. I sent it back for a replacement and 2 feet. It was returned with a 3rd foot ripped off and the other 2 not replaced. Customer service sucks, the 'techs' can barely speak/write english. They said over and over to send the computer in and they'd replace the feet-they must have meant they'd rip off the remaining ones. I have over 30 emails from the retards that work there. I was told (after calling long distance twice) that they can not replace the feet-even if I send it in as they had said so many times. They are STUPID and they all LIE. Why did they keep promising to replace the feet if I sent it in when they never had them in the first place? Of course I was told if I had purchased it online from Gateway they could drop the feet in the mail. WHAT? They have the feet available but not if you buy thru Best Buy or another store? What a crock! THEY are the ones who ripped 2 of them off! Buy anything but a Gateway. There are several sites out there with the same complaints. Gateway sucks sucks sucks!

Company: Gateway
Country: USA
State: California
City: Irvine
Address: 7565 Irvine Center Dr
Phone: 9494717000

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