Gateway
Computers SD

My daughter bought a computer from Gateway Oct of 99 and with in 3 weeks had major problems with the computer. Its now been 9 months and still nothing but problems - and shipping cost, going with out a computer, toll calls. If she is late with a payment by even one day there is a late charge but Gateway does not feel obligated to hold up to their part of the contract. This is not the first time Ive seen bad results from buying Gateway - another daughter also bought one afew months before but we believed she just recieved a lemon, which can happen. After replacing the motherboard, hard drive, video card, memory and still the computer does not run - Gateway will have to check this one to see if it is a lemon. One daughter hired someone local to repair her computer. For this one-Gateway has told my daughter to take it apart and they will try to talk her threw repairing it. Great service Gateway! Gateway will return all calls with in 24 hrs? Try calling them every 3 days. The product sucks and so does the service as far as ive seen.

Company: Gateway
Country: USA
State: South Dakota
City: Sioux Falls

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