Yahoo Music Unlimited
Daughter's free trial charged my account, refund refused

My daughter used my card to sign up for a free trial of Yahoo Music Unlimited. I was not aware of this until the money was taken out of my account on December 20th. When it showed up at my bank with a phone number, it was December 22nd.

I called to let someone know that I had not authorized this amount, and I received an email saying they could not refund it because I had not cancelled in time. Had I known this was done, I would have cancelled it, and I also would have had the phone number.

I never received an email telling me about any subscription, because had I gotten one, I would have printed it off and spoken with my 15-year-old about doing this.

I am thinking about contacting the District Attorney's office to see what can be done. I am not happy about the way Yahoo has conducted this business, and I can assure you that if I find a different way, I will stop using Yahoo altogether.

Company: Yahoo Music Unlimited
Country: USA
Site: yahoo.com

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