Netflix
Billed Twice for Month After Cancelling, Overdraft Fees Not Covered

When I canceled my account last summer, instead of not charging me for August (which they should not have, since all my movies were back before the end of July, and I had already canceled in the middle of July), they billed me twice! I then had to complain to get my money back, and in the meantime, my rent check bounced, because I only had enough money in my account to cover that check, due to the fact that I had taken all my cash out for a trip to Vegas I was on at the time.

The company refused to pay my overdraft fees, even though it was their fault that i was charged these fees. They claim these fees are not their fault. I was on vacation for two weeks, did not have a credit card, and was not able to pay the fees until i got back, thus garnering a fee of almost $200!

Company: Netflix
Country: USA
Site: netflix.com

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