Bank of America
Overdraft fees

Business & Finance

I overdrew my account by $2.12 by making an online payment on my credit card. I was hit with (2) separate $35.00 fees and the transaction was paid. B of A disclosed in writing that it did not charge overdraft fees on drafts under $5 AND I never opted-in to have overdraft items paid. When I complained to the bank via email that $ 70 was a bit excessive for an oversight of $2 they basically responded with a 3 page letter explaining how a checking account works, refused to waive any of the fees and said they appreciated my business. As for why they paid the item in question their response was unbelievably: "we sometimes pay these items" I have been a customer for 6 years and very rarely overdraw. The last time I did (paid rent twice by mistake) I didn't even bother to complain assuming it was my own fault. The $70 in fees they have charged constitutes a loan of $ 2.12 with an interest rate of 241,206.15%. I want my fees back and I want the transaction reversed as I did not opt to have overdrawn items paid. Thank You


Company: Bank of America
Country: USA
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