Dell
Technician Never Showed After Hours on Hold, Lost Day of Pay

Internet & Web

After buying warranty for both desk and laptop computers, I find when u need dell they have u on the phone for hours trying to fix without having to send a technician. They even want u to open the tower and look inside. When I said I was nervous about this due to shock. The supervisor on the other end said then we cannot send a technician to u. No one speaks good english/and service can only com m-f 8-5. When u r working. I paid a lot of money for both desk and lap and I am very disappointed. Never/never buy dell products. They r a ripoff.


Company: Dell
Country: USA
State: Pennsylvania
City: Bensalem
Address: Neshaminy Mall
Phone: 8006249897
  <     >  

RELATED COMPLAINTS

Dell Computers
Outsourced tech support failed to fix wireless adapter or send technician

Dell Computers
Replacement Warranty Refuses to Cover Laptop Battery as Consumable

Dell Customer Service
Clicking DVD problem unresolved after four defective replacements

Dell
XPS 13 Died After Months and Warranty Repairs Failed Twice

Dell
List of Corporate Email Addresses for Writing Complaints

Dell Computer
Ripoff Carol Stream, IL

Dell Computers At Dell.com
Laptop lost during return and support gives run-around

Dell Computer Corporation
Inspiron 1720 motherboard failed one week after warranty expired

Dell Inc
Repeated hard drive replacement, problems persist and no callbacks

Dell
Laptop broke twice in five months and refund refused