Visiontel Communications
Ripoff Unauthorized shipment of merchandise

I called in response to a radio ad with interest in their "Epiclear" for acne. The radio ad referred to a "free" bottle for shipping cost only. I called and the young man told me after I gave all my credit card info and shipping info that I'd automatically recieve a 6 month supply in 20 days so I would not run out, and every 6 months thereafter also.

I told him I was not interested in the auto shipments, I just wanted my "free" sample, if I liked it I'd call and order more. He said please hold while I get a supervisor, then came back on the line and said ok.

Of course a couple weeks after receiving my free sample, which by the way did not do a thing for my acne, I received a 6 month supply and of course they billed my account.

I have called my credit card company to dispute this and have changed my card number so no more charges could be made. The credit card company recomended that I send the product back "certified" and I would need a physical address for the company, which of course they don't put on their invoice. Thanks to another user of usacomplaints.com I will be able to do this. I have not contacted the company yet regarding this matter. I'll keep ya'll posted.

Company: Visiontel Communications
Country: USA
State: Maine
City: Eliot
Address: P.O. Box 394
Phone: 8884343194

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