Lens.com
No delivery and poor service

I'd an extremely comparable encounter whilst the other grievances. First my purchase was ended without having to be educated as there is a typo within the prescription figures. I just found it had been ended after signing into check up on the position. Our doctor’s workplace named lens.com to explain the problem and stated the consultant was exceedingly rude. I had been subsequently informed that it'd consider 5 business days to approach. After about 7 business days I named and sent and wasn't called back. I ultimately could talk to a supervisor after requiring and securing the telephone for some time (they'll not return calls, therefore needed to maintain) and was educated that it'd get 7-10 business days. After 13 business days and my order nevertheless in “processing” I ended my purchase. After I canceled about the telephone, I examined online, and also the purchase wasn't ended, and so I needed to call-back.

I discovered that Costco supplied exactly the same cost per container, no delivery costs, and might overnight my purchase. I also want I'd read articles about their terrible support. I actually believe they possibly delay to buy big purchases therefore clients need to wait till they've enough clients to get a big volume purchase, or that they're finding from international. I'll NEVER conduct business together again and certainly will distribute the term about their insufficient customer support.

Company: Lens.com
Country: USA
State: Missouri
City: Louisiana
Site: lens.com

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