Intex
Poor product / bad warranty

I bought an air bed out of this organization about fourteen days before I'd require it to ensure it came promptly. We got it on a holiday to some friend’s home and applied it for that next week. Every morning at about three or four AM I'd have to switch on the push to load it-up again since it had dropped enough atmosphere that people were dropping in to the center. Clearly the bed had a sluggish Trickle.

We arrived home per week later and that I approached the organization to come back the bed to get a alternative since we were nevertheless inside the one month guarantee time and also the bed released the very first time we used it. Many times later I obtained a contact stating that bed was within the guarantee time, nevertheless, I'd have to try to repair it myself before they'd “proceed using the next option”. “Our Organization provides a one month guarantee on these items. You're inside the one month time. To be able to continue using the warranty procedure we'd request which you first try to look for the pit and area the bed.” I've never heard about a "you repair it yourself" guarantee. This can be a solution having a manufacturer problem. Unhappy using their reaction, but without any choices, I attempted the techniques they recommend to obtain the pit. After paying many annoying hours, I had been unable to discover the pit and so I approached them again seeking alternative. Today they show it's been too much time and that I am from guarantee. They delivered me another mail showing they'd deliver me more areas or provide me a-10% discount on the new bed.incredible, why could I want more areas easily cannot discover the pit within the first-place? And minute why on the planet might I purchase another bed out of this organization at any price…

Poor items as well as worse customer support along with a guarantee that doesn’t truly occur! Save your self the stress and appear elsewhere.

Company: Intex
Country: USA

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