Dell
Battery Needs Replacemnt after only 21 months

I bought a notebook from Dell on 1/8/07. I also bought a guarantee against equipment failure until 1/8. Our batteryis useful life indicator displays the battery is dropping its receiving capability. After I approached Dell and questioned easily could easily get an upgraded battery because the program is fairly fresh they advised me battery alternative isn't protected beneath the guarantee. I subsequently inquired when they might market ne a brand new battery in a discount since I have did buy the warranty plus they advised me they'd not supply me with any discount. I've bought several Dell products before and also have endured by their organization for customer care; nevertheless, I'll rethink investing in a Dell pc later on on the basis of the above event. The educated me the price to get a battery alternative could be $299.00. Dell just supplies a 12 months guarantee because of its battery

Company: Dell
Country: USA
Site: dell.com

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