Rugs USA
Wrong rug, won't ship return label

I truly want I'd of looked up the grievances on CARPETS US before buying! You're all proper! HORRIBLE customer support. I'm tired of reading "we're sorry for the trouble!" They delivered me the incorrect inappropriate yesterday. I have been about the telephone twice, 25 minute. The very first time on-hold, 14 the following and 4 online talks, atleast 5 emails backwards and forwards. I had been informed the very first evening that I named they might merely deliver a UPS delivery tag in my experience via mail, I'd deliver it after which wait another week and my carpet could be there

Ok, no huge package right, things occur, mix-UPS etc. Well, each day moves, nevertheless no mail of the delivery name. Then I discover it requires them 2-4 business days to send a tag via mail!!! How insane is the fact that! All of us understand it generally does not consider THAT extended

Therefore, here I'm per week has handed today and that I still don't have a contact having a delivery name. Although after I spoke via talk to them today they said that I OUGHT TO obtain the tag nowadays! Must!!! Therefore it is been 4 hours since that time, nevertheless not delivery tag

Somebody mentioned it right, I had been billed quickly, but simply am not receiving much motion from their store! Terrible organization and ridiculous customer support

Although The cost was right, the support hurts!

Company: Rugs USA
Country: USA
State: Ohio
City: Columbus

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