Ballard Designs, Lancaster Lamp
Faulty merchandise and no support from company

I've never reported via the planet wide-web before, but I'm therefore dissatisfied with 2 lights (Lancaster Floor Light and Lancaster Table Light) from Ballard Designs. Www.ballarddesigns.com

These lights from Ballard Designs are constructed of metal, and were lightly utilized in our house (no children, pets, or lumberjacks with them approximately) for under 24 months. Would not you anticipate them to last only a little longer than that without splitting? Mixed price: $200.

Most frustrating is Ballard Designs' reaction: "Sadly the merchandise is outside our 12 months guarantee and we're not able to trade the lights. We do apologize for almost any trouble this might have triggered."

$200 out the screen is significantly more than a; it's undesirable. Ballard Design's information in my experience is actually they do not care they offered me an item that did not endure in the manner that it will have.

Ballard Designs is proper this item is away from guarantee. However it isn't outside REASONING to anticipate a light to last over 2 decades which is not outside great customer support for Ballard Designs to step-up towards the issue. And so I currently join others below on this website worrying about Ballard Designs as well as their poor reaction to my issue.

I'm warning additional customers to Buyer Beware should you risk on coping with Ballard Designs.

Company: Ballard Designs, Lancaster Lamp
Country: USA
Site: ballarddesigns.com

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