Cymax Stores
Non delivery of item

Watch out for the corporation! Don't purchase from their website, they're scams! I bought and taken care of an extremely costly mattress back at the start of December out of this organization.initially anything was good. They shipped a great deal later than suggested within their site but atleast it got delivered. Once the product reached my house the entire headboard was damaged from top-to-bottom. It was an enormous furniture piece-nearly 7' high & evaluating more than 200 lb. The motorists of the vehicle declined to consider them off the vehicle despite the fact that Cymax explained I'd to maintain them to be able to have it changed. I'd to rise within the vehicle to get images to mail to Cymax & then your papwerwork the driver offered me fraudulently reported that I "declined shipping" that we didn't. I changed his paperwork to convey the driver wouldn't consider them off the vehicle because of it being broken. Anyhow, after-hours about the telephone wrangling with both Cymax & Household Immediate-their delivery organization, the motorists required the broken mattress back together & quit me the unchanged items-footboard, side-rails, etc. Allegedly Cymax requested a brand new headboad. I had been informed a couple weeks later via mail the alternative had delivered. After I went online to check on the standing of the cargo & realized that they'd delivered a footboard, not the headboard that was broken. I instantly informed Cymax & discovered that yes, they'd reshipped the incorrect product. I had been guaranteed the proper product could be reordered however now that months have passed by there's no conversation, no indicator of the substitute arriving. They've had my $2060 for nearly a few months. I've required a termination towards the purchase & a reimbursement of my income. They're whipping round the bush & stating that'll not be feasible, etc. Etc. Is there any kind of appropriate motion that may be drawn in a scenario such as this?

Company: Cymax Stores
Country: USA

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