Cymax
Lousy customer service

Easily had identified about all the grievances for this organization, I'd not need handled them whatsoever.

I requested a sectional couch collection from Cymax in March, the salesperson was extremely respectful. The couch collection arrived after over 3 months. I had been so enthusiastic it ultimately arrived. I'd to unwrap the bundle because the shipping men declined to complete it. The couch collection arrived in 4 items. One-piece was a incorrect product, one-piece had various shade compared to additional 3, one-piece had a-2-inch cut-through the leather with inside substance uncovered. Therefore just one item was great!

I sent mail with images concerning the issue towards the salesperson and also to the man at alternative division. I named several times and delivered mail requesting alternative delivery time. I had been guaranteed three times the alternative man might contact me back exactly the same evening that I named, but all were only lies.

Fundamentally 12 days later, I received e-mail in the alternative man that 2 items could be changed. The item having a 2-in slice was still under analysis. There is no note about alternative routine!

I called the creditcard organization to stop the cost. Itwas a knowledge to cope with the corporation.

Company: Cymax
Country: USA
State: California

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