Gourmetnut.com
Order never sent

Positioned an order on 9/20, obtained verification via mail along side an order #. A couple of days later, I examined on the site for my purchase specifics, and also the purchase wasn't their, nevertheless, they approved my money via PayPal. Named the organization, remaining voice mail (as no body ACTUALLY replies telephone, with no matter what choice you select, it would go to the exact same individuals voice-mail), no response, remaining minute, next, next voice emails on various times, however no response. Delivered many emails, no answers. Lastly on October 3, fourteen days after I put my purchase, I quit a many more sounds (no reaction), and another mail, this time around seeking cash be delivered to my PayPal by end-of company, and informed them I'd document a proper problem with Better Business Office... incredibly, I acquired a response inside an hour with ANOTHER order #, plus a UPS tracking #, declaring product was delivered. While my purchase hadn't been shipped by April 11, I examined d point with advantages & then called them. The bundle hadn't, BUT STILL hasn't been fallen at advantages, once more, I named them on 10/12, reduced & see their voice-mail program was complete, and so I delivered another mail seeking standing of my purchase. I subsequently examined the following # with advantages, plus they hadn't yet obtained the bundle from gourmetnut.com, only a request a tracking #. I sent that info, once more no reaction. After I hadnot noticed from their store following a few hours, I delivered another mail seeking a complete reimbursement of my $90 be delivered to my PayPal consideration by end-of business-day, additionally telling them I'd document using the Better Business Office, with PayPal. I eventually obtained an automatic email, informing me their organization is likely to be shut from 10/13 through 10/17, plus they might return to me once they return (hmmmm, it had been just 10/12 after I delivered the email). I've today approached them 12 occasions, plus they nevertheless haven't delivered my purchase. They're a company (and that I use that phrase really freely), and wouldn't suggest them to anybody. I am aware they might have encounter an issue with obtaining my purchase out, but all-they needed to do was I would like to understand. Not strongly lay about shipping it once they still haven't. Unfortunate, really sad method to operate a company.

Company: Gourmetnut.com
Country: USA
State: New York

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