Edible Arrangements
Poor Service
- 05-12-2010
- 13
My son ordered me something for Mothers Day 5/09 and I have yet to receive it on 5/11. A delivery man called at 8pm on the 10th and asked my husband for directions to our house but he never showed up. My son doesn't know that I know anything about it so I didn't know which store to call until today when I called the closet one to our house and the store owner called the number of the delivery guy that called us and he told her he was delivering from another store just temporarily for mothers day. She asked him about our delivery and he said he didn't know what was going on with it because he took it back to the store and wasn't delivering anymore that it was only for mothers day business. Weird because he called and got directions from my husband. The store was closed so I can't call them until tomorrow. This not the first time something like this has happened.in sept my son tried to order something for my birthday and after 2 days my son asked me if I got anything from them and of course I did not so I called them and they said my son's card didn't got through. Well first of all they didn't even call him to tell him and second of all his card was find they had wrote the number down incorrectly so they did nothing. This store has very poor management and shouldn't be in business. I am also calling the corporate office to complain.
Company: Edible Arrangements
Country: USA
State: Colorado
City: Longmont