Dunkin Donuts
Customer Service

This particular location is only concerned with collecting your payment and moving onto the next customer. During "rush hour" they consistently give you the wrong food order and do not make their coffee well at all. They are occupied with the next customer's order that you do not receive your order correctly. Their only concern is to make sure you pay them the correct amount and then they talk over you to the next customer and repeat the same process again. It is guaranteed that you will almost never get your coffee the way you want it.

This location also has "customer service" merit banners hung around the store. I find it hard to believe especially seeing how poor their customer service skills are.

Company: Dunkin Donuts
Country: USA
State: New York
City: Manhattan

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