T mobile
Send t mobile a message. Let us go from contract when services dont work!

Electronics and household app.

T - mobile needs to learn that a simple business decision saves time, money and creates good will. Their services -cell reception, are below awful in my community. I alert them, they troubleshoot, they say there is no guarantee of service quality, and you can cancel with early term fee of $200 or more!

I have a long record of good faith attempts to have them either improve service or let me go without penalty. I have a second carrier for months since t-mobile's sucks. Here's the circle -jerk game. They have "customer Care", "Financial care", a 'loyalty department" and "Customer relations."

Each says its the other that can rectify this. They farm you out ("outsourcing" sounds so nice, yes?) to a foreign entity who claims they are ion Chicago, but they barely speak english. Lies! You don't build good will with dishonesty.

Let's all collectively send t-mobile a message by cancelling their service and going to the #1 competitor beginning with a V. I did and all my network agree that this is what works. Join us! Say good bye to dishonest, frankly stupid business practices.


Company: T mobile
Country: USA
Phone: 8009378997
Site: t-mobile.com
  <     >  

RELATED COMPLAINTS

T-Mobile
T-Mobile-Just Bad - T Mobile Customer Sevice

T-Mobile
No refund

T-Mobile USA
T mobile - customer care

T-Mobile
Ripoff, rude customer service reps, do not want to works with custome

T-Mobile
Customer Service Defrauding their customers, poor customer service, they defraud money from their customer, you can't talk to someone in their corporate office. Their customer service representatives will not satisfy

T-Mobile
T-Mobile is the best Cell Phone

T-Mobile, AT&T, Verizon, Sprint
Consumer Report

T-Mobile
More service - T Mobile Customer service

T-Mobile
Early Termination Fees

T-Mobile USA
Don't Choose T-Mobile - T-Mobile Cell Phone Plan