Home Depot
Home Depot will not honor original price

I am building a new home. On Black Friday I ordered an LG 31 Cubic Refrigerator at the Home Depot store in Festus MO. The price was $2198.00 down from $3100.00. I thought the refrigerator was on order. The paper work stated that the Home Builder would pay for and pick up the refrigerator when the house was ready.

What I thought was an order was instead written up was a "Quote" that expired in 7 days. I did not realize this, and the builder obviously did not know there was an expiration date. Nowhere on the Quote was it stated that it would expire and the purchase price would revert back to the original price? There was a date, but it was not indicated that it was an expiration date.

I argued with two store managers, and I called their customer service at corporate headquarters. All of my effort was to no avail. They offered a $300 discount which still put the price at $2900.00.

Beware when you shop at Home Depot for appliances. They shafted me and they will do the same thing to you.

Daniel J. Mosley

Company: Home Depot
Country: USA

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