Electrolux
Horrible quality & service

I bought brand new Electrolux devices for my home precisely 2 yrs ago. Ever since then I've had the double-oven set once, the fridge set four-times after which ultimately changed & most recently the stove went out.

Its only been 2 yrs (nearly towards the evening) and that I have invested hours and hours dealing with Electrolux and fix people about the telephone and athome (absent focus on many events). I will have to pay for a visit cost to truly have the stove looked over and certainly will need to spend work to repair it.

In two decades these very costly devices shouldn't have experienced such terrible quality issues. We regarded Frigidaire or GE (which incidentally our buddies went with and also have had no issues at-all) but went with Electrolux because of the observed quality and exemplary guarantee - which in both instances are definitely bogus.

Its been only disappointing and annoying. Electrolux hasn't stood behind there devices plus they allow it to be very hard to obtain assistance. We've had the run-around on every event along with a insufficient responsibility or even more notably deficiencies in obligation towards the customer to guarantee the devices are fixed and looked after in as simple of the procedure as you can. On a single event the restoration individual went as far as to inform me that Electrolux quality isn't what it was previously and just how they're obtaining increasingly more calls regarding these devices so that they also were a little worried that quality isn't any longer important at Electrolux.

Lessons learned and also the same error won't be produced again. If Elextrolux stepped-up and got obligation and responsibility it'd proceed quite a distance, nevertheless actually the workers I've voiced also appear a little frustrated.

Company: Electrolux
Country: USA
State: Nebraska
City: Omaha

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