Frigidaire
Gas Range

We bought a Frigidaire freestanding fuel vary from Loweis in October.

In September I had been cleaning the bright porcelain cooktop having a sponge and observed shards of white pottery on my sponge. The cooktop began to remove. I'd a long guarantee from Lowe's and caled them. They explained I had a need to cope with Frigidaire/Electrolux since it was under warranty.

I called them plus they had me select from three support businesses and that I created a scheduled appointment with one of these.

From The moment the service-man arrived, I realized that the gray, porcelain-coated metal grates were cracked, also.

The serviceman decided there is an issue within the production procedure and named Frigidaire. They advised him it had been a aesthetic problem and never included in their guarantee. He quit. I fumed.

I called Frigidaire/Electrolux and talked for their laugh of customer support division and quit.

It's per year later, I am still fuming. The grates and best are so badly cracked that I fear cleaning the range along.

We spend six months annually at our vacation-home, my spouse and that I are empty nesters and do not believe we're tough on our devices. Never, actually may I suggest a Frigidaire/Electrolux equipment.

Company: Frigidaire
Country: USA
State: Connecticut

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