HHGregg
BAD Warranty and Service

HHGregg service and warranty issues. I bought a 50' Samsung Plasma TV from HHGregg in late February for $1,000, I Also spent $200 on the 'Extended Warranty'. The second week in April, the screen went very dark and barely visible. I called the warranty number and they sent out an indepentant TV service. They had to take me TV and told me it would be about 10 days. Well its been 15 now, and I was told today it would be another 3 weeks at least to get the part in. So I called HHGregg and wanted to exchange my TV or get a refund. They dont except exchanges after 14 days, they wont do a refund, and have been very very unhelpfull in this situation. I am watching an old 19' now, I didnt spend $1,000 on a TV and $200 on a warranty to have no TV for 6 weeks. Please help!

Company: HHGregg
Country: USA

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