Dish Network
Remote Replaced, Then Billed $15 for Not Carrying Insurance

I had a defective Dish TV remote. I called & the remote was replaced with no comment. I was later charged $15 for shipping. I called & complained & was advised that I did not have insurance to cover the item. I said I was never advised of that & why should I take insurance to cover an item that I do not own & why be charged to replace their defective equipment. They of course had no answer except for the "Company Policy" answer. I have to use the addresses for Dish I listed because I have it on a bundle with my phone company. I do not have their actual address.

Company: Dish Network
Country: USA
State: New York
City: Rochester
Address: PO Box 20550

  <     >