Lg
Washer WT4801CW

Electronics and household app.

I purchased this device, and it is corresponding dryer, following a lot of study. I compared and regarded several choices, ultimately choosing that one. Anything was ideal for the very first six months I possessed them. I really thought they did a much better work washing my garments, etc. However, that's where the story book finished.

The machine lasted 6 months. It ceased operating mid-cycle, capturing lots of washing inside, in addition to a bathtub of filthy water. The control panel was totally useless. I approached LG plus they delivered a serviceman to correct the system.

Once The serviceman came and established the issue, I had been educated the required component was on back-order. The serviceman did split the lock-on the doorway and so I might eliminate our apparel, nevertheless the bathtub continues to be full of flat water per week later.

After repeatedly calling LG, I had been educated the required component wouldn't maintain inventory for 4 extra months. This can provide my watch for fix to some whole of 6 months, in the period I documented the issue to LG. They're reluctant to displace the equipment, or provide every other answer, than to carry on to hold back.

Their solution seems sub-par, and that I might prevent another purchase from their website. They don't remain behind their item, or do they benefit their clients.


Company: Lg
Country: USA
State: Texas
  <     >  

RELATED COMPLAINTS

P C Richard & Son
It was never mounted. There's a manufacturer defect

KitchenAid Dishwasher
Faulty design

A&E Factory Service
Missed appointment - washer not fixed

Whirlpool Clothes Washer WTW7600XWO
Water Leve

Carrier Puron Heat Pump
Malfunctioning unit-carriers wants nothing to do with it!

Thermospa
Bad customer service

Sears
Serviceman - Washing Machine

Sears
No refund on washing machine part that did not work

Sears Kenmore / Front Load Washer and Dryer (Frigidaire Assembled)
Machine quality is is very poor!

Bosch/Dishwasher
Electronic Warranty