KitchenAid Dishwasher
Faulty design

My partner and that I bought a brand new, $900 KitchenAid dishwasher in June. For that first 12 weeks, it worked beautifully. The other month following the guarantee went out, it ceased washing the bathroom. Following a full-cycle, these were dirty — saturated in dirt and stained — and we were doing nothing differently than before. It got two repairmen (and $450) before we identified the issue, that was twofold.

First, the soap dispenser wasn't securing correctly, therefore the Rinse-Aid put out. There is so much continuing soap foam within the dishwasher that it required hours, several rounds and several towels to wash out.

Subsequently, we unearthed that throughout the most of its period (over one hour), the equipment didn't strain out the filthy water. It'd stop, then continue washing — using the filthy water! The issue ended up to be always a defective control panel, which we discovered (from performing web study) that additional KitchenAid clients had also experienced. We'd a technician use a fresh control panel and also the dishwasher worked nicely again — for another 12 weeks. Today we're once more getting the same problem.

Whenever you invest $900 to get a high end dishwasher, clearly you anticipate it to last several year. We delivered a contact concerning the problem to KitchenAid and got the conventional "sorry you have had an issue; I am confident you wont as time goes by" reaction. No present to pay us for that fix, or verification of the defective component. Obviously, we wont purchase a KitchenAid dishwasher again.

Company: KitchenAid Dishwasher
Country: USA
State: Illinois
City: McLean
Site: kitchenaid.com

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