Phoneclaim.com
Asurion Worst customer service, you will NEVER get your refund Internet

Electronics and household app.

I rarely complain, unless the service is off the wall bad. Well, phoneclaim.com aka Asurion is a joke of a company and needs to ber shut down. A few weeks ago, I thought I lost my phone. I called Asurion (T-Mobile's cell phone insurance company) for a new phone. They charged me $130 for the deductible (even though they charge me for insurance every month). Fine.

A few days later, a good somaritan found my phone and returned it to me. I called Asurion (multiple times) to let them know. I refused the package (as suggested by many agents there-I have names) and called them for a refund. Needless to say, I still haven't received my money. Basically, the company charges you for a phone no matter what. -it's robbery and a complete ripoff. The agents on the phone were polite, but getting your money back is mission impossible. What a shady operation. They take your money w/o providing you a service/product. FYI I read online that you may be able to get a refund if you email you the CEO directly. Wow! Does a consumer have to go that far just to get their own money back? -Straight out thieves. Company needs to be sued/upper mgmt needs to be fired.


Company: Phoneclaim.com
Country: USA
Site: phoneclaim.com
  <     >  

RELATED COMPLAINTS

Asurion
Phoneclaim.com Asurion is dishonest! Internet

Asurion
Verizon Wireless' insurance partner Asurion Cell Phone Insurance Rip Off

Asurion
Bad customer service and company Viginia Beach

Asurion - phoneclaim.com
Asurion Phone Insurace Is Crap

Asurion Verizon Wireless
ASURION Verizon wireless Insurance, a BIG SCAM and TOTAL RIP OFF Internet

Asurion - phoneclaim.com
I paid for insurance for five years to recieve a phone and cant use

Asurion - T-Mobile
Asurion ripoff which is supported by T-Mobile

Asurion
Asurion is a rip off i pay 8$ a month and had to pay a130$ deductible for a replacement phone i dont know of any other insurance that costs the consumer 2/3 of the purchase price to replace the produc

Asurion Cell Phone Insurance - T Mobile
Asurion is deceitful

Sprint/Asurion
Sprint / Asurion After I found my lost cell phone, Asurion refused to refund the deductible AND requested I return the replacement