Sears
Refused to Price Match BestBuy Ad After Cyber Monday
- 11-29-2011
- 30
Electronics and household app.
Trying to get Sears to price match local BestBuy ad conversing thru their Chat Service online. I provided the link that matched the units exactly. The Sears rep stated they did not honor BestBuy ads. When I tried to get a list of stores they did honor - the reply was that they do not provide such a list - OK, ended the call and left very negative feedback.
Then I started another Chat with another representative, who acknowledged that they do match BestBuy, but they considered BestBuy's ad to be an extension of the Thanksgiving Cyber Monday sale, although I reminded them it was Tuesday. Their reply was to check tomorrow...
I really want to use Sears, but they are making it hard. If they do not honor it tomorrow, which is 2 days past Cyber Monday, I will be visiting BestBuy...
Company: Sears
Country: USA
State: Virginia
City: Hampton
Address: Mercury Blvd
Site: sears.com