Sears
Hidden $65 Surcharge on Motorcycle Jack Order
- 04-03-2010
- 35
On the Sears.com site and found a bike jack on sale $69.99 for a 1500 lb motorcycle jack. I add it to my cart and continue to check out. When I get to the shopping cart, I almost fell out of my chair. It says Shipping is $12.34 and Surcharge is $65.00. It was twice the stated sale price,
I almost clicked on order tell I saw this hidden surcharge. I used the online chat and they said yes we charge a hidden $65 surcharge on this item if I have it shipped to me since there is a small amount of fluid in the item. I asked if I could pick it up at one of the local Sears stores and they said no! I had to have it shipped and pay the $65 surcharge.
This is very wrong Sears charges twice the sale price and hides this from you tell you place the order. Sears needs to either remove the surcharge or add it to the stated price. I can't buy it at the price they state on the Sears.com site and have to pay twice as much! Bad sears!!! Bad!!! Your site is a scam that hides the real price from us consumers.
Company: Sears
Country: USA
Phone: 18003494358
Site: sears.com