Provo Craft and Novelty
Cricut lost its billing records and its customers credit card information and then sold the newly unpaid accounts to SKO Brenner, a collection agency
- 07-13-2011
- 37
Electronics and household app.
Provo Craft, the maker of the Cricut Expression, lost its billing records and its customers credit card information and then sold the newly unpaid accounts to SKO Brenner, a collection agency.
I ordered a Cricut Expression from Provo Craft in 12/08. I chose their payment plan option for the $400 product. I received my Cricut Expression and they started charging my credit card.
On March 15, years later, I received an email from billing@autobillpayer.com, claiming to be Provo Craft, asking me to call 866-441-4729 regarding the Cricut Expression I purchased in December. So I called the number, assuming it had to do with a product recall or satisfaction survey. The person that answered, Carla, quickly told me that I owed Provo Craft over $300 and insisted I pay my bill now. I couldnt believe what I was hearing; quickly realizing I was talking to a collections agency.
Company: Provo Craft and Novelty
Country: USA
State: Utah
City: South Jordan
Address: 10876 River Front Pkwy Ste 600
Phone: 8009377686
Site: provocraft.com