Wal mart
Straight talk / trac phone customer service is a rip off/theives

Had a LG slider phone which was A walmart Straight Talk phone. The phone has a one year guarantee. It quit working properly. So I contacted Straight Talk and they sent me a return enveolope via fed-x. I return my phone to them three weeks ago. One day they tell me they have it, the next they say they don't have it.

Then the next day they say they have it. Then on the following day they say they don't. Now they tell me they won't replace the phone until I can prove I shipped it. I sent it in their envelope which was a fed-x envelope. Drop it in a fed-x box. Now they say I loose. How am I supposed to prove I sent it. I lost my phone plus ten days of service. That phone cost 79.99 plus a card for 45.00.

In order to keep my phone number I went to walmart and bought another phone at the cost of 89. Dollars.

I feel some one has ripped off my phone. So I need to know what to do to get what is owed me back.

The other thing, when you callStraight Talk, it is out soursed to India. One lady even told me where she was at. My [point is they get all kinds of stuff mixed up.

Company: Wal mart
Country: USA
Site: walmart.com

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