Toys R Us
Poo

Toys r us will not survive with its policy!

I just recently purchased the eyeclops mini projector for my son on Monday. I had been searching for this product since christmas, so I was extremely happy to find it. Before I had bought the item I had asked the cashier "What is the return policy" because I had ran into this problem once before with a company before and she (the cashier) told me that I had 90 days to return it. She had asked me did I want to buy the protection plan since it was an fairly expensive item and I had replied to her could I buy it at a later time and she replied yes. So I did not purchase the protection plan. I take the product home only to find out that it did not work. I took it to a store in my area and they stated that I would have to return it to the store that I purchased it from and I stated that it was far from my home, and she stated that they did not have that product at that store. I was so pi$ed off after she told me that I could not return the product and I said why not. She told me that once an electronic item it can not be return. I said where is that on the receipt and she turned receipt over and it stated that. I said well could I buy the proctection plan and at first she stated no until I said that's not what I was told and then the manager said that I could purchase it. For some reason I still did not purchase it. I was so pi$ed off at this policy I said that I will not buy from Toys R US EVER AGAIN and with this type of policy in place this company will not be in business around too much longer!!! Do not buy from toys r us ever!!!

Company: Toys R Us
Country: USA

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